Privacy notice

Who we are

TaskNow is provided by PyCode Ltd, a company registered in England and Wales (company number 16732866), whose registered office is at 9 Leys Place, Oxford, OX4 3DE.

PyCode Ltd is the controller of the personal data described in sections "When you request an invite" and "When you have an account". For the content a team puts into its workspace, the organisation that runs that workspace decides what is stored and why, and PyCode Ltd processes it on that organisation's behalf.

Questions about this notice go to info@pycode.co.uk.

When you request an invite

We collect the name, work email address and team size you enter, and the message if you write one. We also record the kind of browser you used and a one way hash of your network address, which lets us limit repeated requests without keeping the address itself.

We use these details to reply to your request and to decide whether to offer an invitation. Our lawful basis is our legitimate interest in answering people who ask to use TaskNow.

An invite request is deleted from TaskNow automatically 90 days after it is made. The Admins who review requests are notified by email, and those notifications are deleted in the normal course of managing that mailbox.

When you have an account

We hold your full name, username, recovery email address and a hash of your password. We never store the password itself. If you or your Admin add employee details to your profile, we hold those too.

We keep the records needed to run and protect the service: when you signed in, the changes you made to boards, and security events such as password resets.

Our lawful basis is the contract under which TaskNow is provided to you or your organisation, and our legitimate interest in keeping the service secure.

Account data is kept for as long as the account exists. An Admin of your workspace can remove your account.

What your team puts into TaskNow

Boards, tasks, updates, files and form responses belong to the organisation that runs the workspace. If you fill in a public form, your answers and any files you attach go to the team that published the form, and that team is responsible for how they are used.

Cookies and storage in your browser

TaskNow sets a cookie that keeps you signed in and a cookie that recognises a device you have signed in from before. Both are necessary for the service and neither is used to track you across other sites.

Your theme choice and a few interface preferences are stored in your browser. They never leave it.

We count how many times each public page is viewed, so we know which pages are read. The count holds a date, a page and the site a visit arrived from. It sets no cookie and stores nothing about you: no network address and no identifier. It is not counted at all if your browser asks not to be tracked.

TaskNow uses no advertising cookies and no third party analytics.

Who we share it with

We do not sell personal data and we do not share it for advertising.

We use service providers to run TaskNow: Railway, which hosts the application and its database, and an email delivery provider, which delivers the emails TaskNow sends. They act on our instructions under contract.

Where a provider processes data outside the United Kingdom, we rely on a transfer mechanism recognised under UK data protection law.

We may disclose data where the law requires it.

Your rights

Under UK data protection law you can ask for a copy of your personal data, ask us to correct or delete it, ask us to restrict how we use it, object to our use of it, and ask for it in a portable form.

To use any of these rights, write to info@pycode.co.uk. We answer within one month. If your data is in a workspace run by your employer or another organisation, we may pass your request to them.

If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this notice

If we change this notice we will publish the new version here and change the date at the top.